Last updated: August 22, 2026
This Refund Policy applies to subscriptions to SnapFlow, operated by Khaostozen Technologies SRL (RNC 133-61524-1), and sold through our Merchant of Record, Paddle.com.
Free trial
Where a free trial is offered, you are not charged during the trial period. You may cancel before the trial ends and you will not be billed.
14-day money-back guarantee
If you are not satisfied with SnapFlow, you may request a full refund of your first subscription payment within 14 days of that payment. Contact us at ventas@khaostozen.com with your account email and we will process the refund through Paddle.
Recurring charges
Subscriptions renew automatically. You can cancel at any time from your account to stop future renewals; cancellation takes effect at the end of the current billing period, and you keep access until then. Renewal payments after the first are generally non-refundable, except where required by law or at our discretion in cases of billing error or service failure.
How to request a refund
Email ventas@khaostozen.com from the address associated with your account, stating the reason for the request. Approved refunds are issued to the original payment method via Paddle, typically within 5–10 business days. Because Paddle is the Merchant of Record, refunds appear on your statement from Paddle.
Contact
Khaostozen Technologies SRL · ventas@khaostozen.com · +1 (809) 350-2287